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Movies will NOT upload from Mac to Ipad
I have tried to upload a movie from my Desktop Mac to my ipad 4. No matter how I try either from the app itself or via the internet the movie continues to upload (for 20 mins) and nothing happens except the spooling wheel. Please do not tell me I have the wrong codec. I have tried all formats. App will NOT upload. I want to get this fixed!!!!!!!!!!! I do not think I need to post a stupid sad face........
Customer support service by UserEcho
Thank you for posting your question here, I will be happy to help you. I am sorry you are having issues with the app!
Please make sure that you have enough space on your iPad 4 for the movie. What is the length/size of the video you are trying to transfer?? ( Please note: our app doesn't have a length limit at this time for videos ) Are you running the latest version of our app on your iPad? The latest version is 4.0. Please make sure you are on the latest version and you keep the app running while you attempt to transfer.
Does the app ever time out or close on your iPad? Also make sure you are running version 2.0 for the Mac App. I would recommend closing out the app and relaunching the photos app first then launching our app and attempting your transfer again.
Please let me know the above :) I'll be more then happy to assist!
Best,
Amber
photo transfer app
www.phototransferapp.com