Video transfer between Apple Devices (iPad And iPhone 4s)

12 years ago • updated 12 years ago • 1

I have trouble transferring videos between devices. Selecting the other device works fine, but when selecting the option get videos, it reports: the sender device responded but does not have pictures to share... Select and try again. In reality I did select 1 video. If I select an additional picture it works fine but just for the pictures. Why doesn't it transfer video?

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12 years ago

Hi Marcel,

Thanks for contacting us. It seems that you may be using an earlier version of our app on your devices. Please open the app on your iPhone and iPad and touch the 'About' button on the main screen, then make sure that you have version 4.0 on both iPhone and iPad. If not, go to the app store and download the most recent update.

I hope this helps! Let us know if you need more help.

Best,

Enrique
Photo Transfer App

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