Albums Not Visible on iPad 4

12 years ago • updated 12 years ago • 2

I've uploaded photos to my iPad 4 creating new folders with the uploads. The albums are not visible on the iPad however the photos are in Camera Roll. The albums show up in the Photo Transfer App as being on the iPad. How do I get to see them on the iPad? Or, how can I remove the albums on the device if I can't see them? I think the problem was creating albums with the uploading of the photos.

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12 years ago

Hello Ken,

Thank you for contacting us, I will be happy to help you!

Did you use our app to create these albums? Or did you create them manually on your device?

Have you tried turning off / on your iPad and then tapping on your photos album to see if your albums are there/created?

Best,

Amber
photo transfer app

12 years ago

Amber. The albums were created using your app. I did a full power-off just now and then tapped the album icon and now the albums are visible. I wasn't doing a full power-off last night when this happened. I was just turning off the screen. Never thought about turning it completely off. That fixed it. Thanks for your prompt reply. I love the app.

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