App doesn't recognise videos on my PC

8 years ago • updated 8 years ago • 2

Problem uploading iPhone videos from PC to iPhone 6 Plus. The app is installed fine, and I am connected. I created a new folder and went to upload the videos into the folder from my PC but when I go into my video folders n my PC, it says 'nothing found here'. All the photos show up fine however but bought the app to re-upload some videos to my iPhone. Thanks for your help.

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8 years ago

Just answered my own question- there is a dropdown in the bottom righthand corner of the window that says 'image type'. I changed to videos and all the videos came up and are uploading at the moment. Thank you!!

8 years ago

Glad to hear you figured it out Elle. Let us know if you have other questions or comments as you continue using the app. Kind regards, Enrique

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