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Transfer app does not show up in iPad Settings.

ALK 12 years ago updated 12 years ago 1
I'm trying to follow the advice in the reply to "Some photos transfer from my computer but some do not..." Transfer app is definitely installed on my iPad but doesn't show up in Settings, so l can't make the suggested adjustment.
Hello!

Thank you for posting your question to us, I will be happy to help you!

If you are on iOS5 and If the location services doesn't show up then please look under general -> restrictions to check if the changes to the configuration is turned to ON. When restrictions menu is activated it will not show in the location services menu.

For iOS6 the way to authorize apps to access your photos has changed on iOS6. Please go to this web address to get the instructions on how to enable access to your photos via the 'Privacy settings':

iPhone:
http://phototransferapp.com/help/ios6...

iPad:
http://phototransferapp.com/help/ios6...

Please follow those instructions and let us know if it worked. If not, then you may need to restart our app.

To do that, please double tab the 'Home button' of your device until the running apps appear and then hold your finger over our app and then tap the little '-' icon that appears over the icon. After that, launch our app and you should have access to your photos.

Best,
Amber
Photo Transfer App
www.phototransferapp.com