User friendliness issues

This is, fundamentally, a great app, BUT there are issues. I use PT primarily to quickly transfer photos from my iPhone to my ipad when traveling. Being able to use blue-tooth as an alternative to wifi was a god send on several occasions. Photo-stream via the icloud is usually too slow.

I recommended PT to a friend who is not terribly computer literate to copy photos from his imac to his ipad mini. His issues led me to set up PT on my Mac and go through the process he is trying to manage. I was successful, however I think it is fair to say that the process can be "cranky". The "discovery" process can be painless, or it can get "lost", providing no clue to the hapless user what to do next. At that point the only thing that works is closing out the program on both devices and starting over. A lot of Mac users think that because the app is not on the screen or they clicked the red button that it is closed and it is not. This is more of a problem on the iOS as a LOT of people don't know how to actually close out a program that is still in memory.

I don't know the nuts and bolts of how the wifi connection is created, but it should be more robust and less trouble to the user, or at least is easier to reconnect.

Then, in terms of how the app looks on the desktop and what to do to send pics TO the ipad, it is not so terribly intuitive what a first time user is supposed to do. Seems obvious after you do it, but not the first time. The buttons should be labeled... "Create Album on the Device". "Copy Photos TO the Device", "Copy Selected Photos FROM the Device", or something that leaves no question to a brand new user.

All this is sent in the interest in making a good app even better. Thanks for listening.