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Zero kilobyte photo files, 0k HELP
When I transfer photos from iPad3 the file name, date, attributes are transferred but the photo is 0 kilobytes and there is NO photo actually transferred.
Windows 7 - it worked perfectly for awhile then no matter what I did it ends up as empty files
Windows 7 - it worked perfectly for awhile then no matter what I did it ends up as empty files
Customer support service by UserEcho
Thank you for posting your question here, I will be happy to help you!
Please open the Photos app before trying to transfer your photos. Also please check your privacy settings:
iPhone:
http://phototransferapp.com/help/ios6...
iPad:
http://phototransferapp.com/help/ios6...
Please follow those instructions and let us know if it worked.
Also you can you try to use the web browser and see if the changes help at all? I would also like to suggest restarting your iPad and then relaunching everything to see if that helps alleviate the issue.
Please let me know if this helps!
Best,
Amber
photo transfer app