How do I transfer PHOTOS (not ALBUMS) from my IPAD into my windows based PC?

Hello Linda!

Thank you for posting your question here, I will be happy to help you!

If you launch our app you should have an album titled Camera Roll. This is the default album in your photos app (if you tap on your photos app, camera roll should be the first one listed). This is where all of your photos are stored and you can transfer to/from your camera roll using our app.

As far as transferring your videos, our app can certainty transfer videos as well :) They should be stored in your camera roll as well. Are you able to locate them there? Also note: Either transfer photos or videos. Not photos and videos together when using the web interface. Photos and videos can be transferred together when using the desktop app.

Please let me know if this helps you or if you continue to experience issues. I will be more then happy to assist you!

best,

Amber
photo transfer app

A clarification of the answer above: Photos and videos CAN be transferred together when using the desktop application.

Let us know if you have any other issue or comment about the app.

Best,

Enrique
Photo Transfer App