older iPad not working with the app

11 years ago • updated 11 years ago • 1

i downloaded the app to my ipad mini no problem , but i downloaded it to an older 4.3.1 iOS on my older iPad and it is not functioning on the ipad 4.3.1

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11 years ago

Hello!

Thank you for posting your question here, I will be happy to help you!

We are aware of an issue with the introduction screen when your iPad is still running iOS4.3. The solution to this is to update your iPad to iOS5+ for iPad 1st generation (as it cannot upgrade to iOS 6+) which are the most recent versions of the operating system published by Apple. To do that please connect your iPad to the computer you normally sync and update to iOS5. There should be an option to update.

You need to have at least iOS4.3 to at least be able to install the app on your device.

We are looking into this situation but unfortunately Apple has dropped support of the new versions of iOS on iPhone 3G/iPad 1st gen and they dont accept new apps or updates for iOS lower then 4.3.

Please let me know if you have any more questions!

Best,

Amber
photo transfer app
www.phototransferapp.com

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