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AHTHORIZATION OF IPHONE
I am running photo transfer app on both iPhone and MBP but when I click on the iPhone, it says: Please authorize your device....
HOW DO I AUTHORIZE THE IPHONE??
HOW DO I AUTHORIZE THE IPHONE??
Customer support service by UserEcho
First and foremost, I want to apologies for the delay in response!
What iOS are you using on your iPhone? Please make sure you are on the latest version of our app which is version 4.0
If you are on iOS5 please verify that you have enabled Location Services for our app under Settings -> Location Services. If you don't see Location services listed then please look under General -> restrictions to see if it's turned ON.
For iOS6 the way to authorize apps to access your photos has changed on iOS6. Please go to this web address to get the instructions on how to enable access to your photos via the 'Privacy settings':
iPhone:
http://phototransferapp.com/help/ios6...
iPad:
http://phototransferapp.com/help/ios6...
Please follow those instructions and let us know if it worked. If not, then you may need to restart our app. To do that, please double tab the 'Home button' of your device until the running apps appear and then hold your finger over our app and then tap the little '-' icon that appears over the icon. After that, launch our app and you should have access to your photos.
Best,
Amber
photo transfer app
www.phototransferapp.com
There is nothing to be done in the settings, the only thing you should have hinted at is that the app must be running on both desktop and laptop.
I am happy with this app.
Andre van der Lans
Excellent, thank you for your suggestion :) Please let us know if you have anymore questions and we're glad you are enjoying the app!
Have a fantastic day :)
Best,
Amber