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could not transfer photos from pc to ipad

ccpoon 12 years ago updated 12 years ago 1
Dear Sir,
I bought this App a few days ago,then transfer to & from PC & IPad was no problem.
After I updated my IPad to Version 6.1.3 then the 2 devices could not communicate. Is you App not match with the Apple New Version. Urgent!
C C Poon E-mail address: ccpoon2@yahoo.com
Hello!

Thank you for posting your question with us, I will be happy to help you!

I would recommend closing out the app on your iPad and then relaunching our app on your device and computer. Then attempt your transfer again.

Are you using the desktop app? I tested it on my iPhone 4 / iPad running iOS 6.1.3 and I was able to transfer from pc to iPhone and visa versa so there shouldn't be a compatibility issue. What generation iPad are you on?

Please let me know if this helps or if you have anymore questions!

best,

Amber
photo transfer app
www.phototransferapp.com