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Transferring Videos
I can tranfer photos from my computer to a Ipad First Gen. But when I tried to transfer videos, I get the error incompatible format. I have used .MOV files as requested but still get an error. What can I do.
Customer support service by UserEcho
Thank you for posting your question, I will be happy to help you!
I would recommend that you make sure that there are no spaces in the naming scheme of your video(s). If there are, just simply rename them to exclude any and all spaces. Also make sure your videos are in a .MOV format.
A great video converter is: http://handbrake.fr/
Please let me know if you have any other questions or if the above suggestion helped!
Best,
Amber
photo transfer app
www.phototransferapp.com