+1
Problem with video playback
I just bought this app for my iPad (3rd gen) and was really excited since it can I could move not only photos but videos to my PC. HOWEVER, when it came to playing videos back on the VLC media player I use, the quality was terrible - sort of like a series of Impressionist paintings. Is there something different I need to be doing?
Customer support service by UserEcho
Thanks for contacting us and posting your question here. I will be happy to help you with your question in regards to the video transfer.
Our app transfers your videos exactly as they appear on your device. What version of VLC media player are you using? I would like to recommend that you use Quicktime to view the video and see if this helps alleviate the issue with the playback.
Please let me know if this helps or if you have further questions!
Best,
Amber
Photo Transfer App
www.phototransferapp.com