Where are the photos?

Hello Laura,

Thank you for posting your question with us! I apologies for the long delay in response!

When you use our app to transfer, your photos should go to your desktop or to a default folder that you have set up for where your online content goes after you download it.

If you use the desktop app, then you can choose where you want your photos / videos to transfer to. If you used the web browser then you can look for photos.zip which is the .zip file that downloads to your computer.

Did you unzip the photos.zip file? Make sure you unzip the file first and then try to locate / view your downloaded photos :)

I hope this helps!

Best,

Amber
Photo Transfer App
www.phototransferapp.com