You need to install the app, launch it on both your PC and your iPad. Ensure that you are on the same wifi network and connected to the same wifi network and make sure you keep the app running on your iPad while you are connecting to your computer through the app.
Questions
Thank you for contacting us, I will be happy to assist you.
You can use the desktop app that is available to download from our website here: http://phototransferapp.com/help/win/
You need to install the app, launch it on both your PC and your iPad. Ensure that you are on the same wifi network and connected to the same wifi network and make sure you keep the app running on your iPad while you are connecting to your computer through the app.
Also here is a great walk through on our website that shows you how to transfer from PC to iPad: http://phototransferapp.com/help/ipad...
Please let me know if this helps!
Best,
Amber
Photo Transfer App
www.phototransferapp.com