aborted backup due to other IOS devices going offline

11 years ago • updated 11 years ago • 1

OSX Desktop scans for devices, finds two iphones. 1st iphone starts backup. 2nd iphone closes the app/goes offline. 1st iphone transfer aborts instantly.

I can recreate this bug repeatedly.

Thanks

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11 years ago

Hi ig,

Thanks for reporting this issue. What happens if you only have 1 iPhone running Photo Transfer App? While the backup is happening you will not be able to connect to another device. We would recommend you to let one device backup without connecting the other to avoid any issues.

Let us know if you have other questions or comments.

Best,

Enrique
Photo Transfer App

Customer support service by UserEcho