Cannot connect or transer files using wireless

12 years ago • updated 12 years ago • 1

I am using a WPA2 Personal wireless network connection. Cannot connect devices to transfer files using this app via wireless, but Bluetooth works consistently. Using iPhone and iPad. Wireless network works normally otherwise on all devices.

Why might the wireless network not allow this connection? Are there security or other settings I can ask about?

(This is my organization's Enterprise wireless network, so I cannot change any settings myself.)

Thanks!

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12 years ago

Hi Laura,

Thanks for contacting us. Most likely your company's wifi network is configured to block devices to talk to each other, this may be for security reasons. Unfortunately we can't do much in this case. If you have a mac you could create an ad-hoc wireless network following these instructions:

http://phototransferapp.com/help/mac/...

This way your mac will act as a wifi hotspot and you can then connect your iPhone and iPad to it to transfer photos. Otherwise you can contact the network administrator to see if they can open HTTP connections across the network on port 8080.

Let us know if you have other questions or comments.

Best,

Enrique
Photo Transfer App

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