can't connect iphone4 to mini ipad using wifi or bluetooth

11 years ago • updated 11 years ago • 1

I have had no success connecting my devices over wifi, but they do "see" each other using bluetooth. However, when I click on the iPad to "accept" a connection from the iPhone - nothing happens. Both devices just go back to the Enable Bluetooth screen.

Thanks in advance for your help!

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11 years ago

Hello Rhonda,

Thank you for contacting us, I will be happy to help you. I am sorry you are having issues with the app!

Make sure that your have your device connected to the same wifi. Also make sure that you keep the app running while you attempt to transfer and that you are on the latest version of the app which is version 4.2 for iDevices. I would like to suggest touch "Discover Devices" button a couple of times as sometimes it may take a couple of attempts for the app to discover the devices. Also you can close out the app and start it again, that will force the app to 'broadcast' itself on the network again and then touch "discover devices" button on the other device to try to re-discover it.

Please let me know if this helps!

Best,

Amber
photo transfer app
www.phototransferapp.com

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