How to get authorization of the other device?

Hello Stephanie,

Thank you for contacting us, I will be happy to help you! I apologies for the delay in response!

To authorize our app to access your photos, If you are on iOS5 please verify that you have enabled Location Services for our app under Settings -> Location Services. If you don't see Location services listed then please look under General -> restrictions to see if it's turned ON.

For iOS6 the way to authorize apps to access your photos has changed on iOS6. Please go to this web address to get the instructions on how to enable access to your photos via the 'Privacy settings':

iPhone:
http://phototransferapp.com/help/ios6...
iPad:
http://phototransferapp.com/help/ios6...

Please follow those instructions and let us know if it worked. If not, then you may need to restart our app. To do that, please double tab the 'Home button' of your device until the running apps appear and then hold your finger over our app and then tap the little '-' icon that appears over the icon. After that, launch our app and you should have access to your photos.

You can also uninstall and reinstall the apps on both devices and then when the prompt asks you to access your photos, then please make sure you press "yes" option :)

Please let me know if this helps!

Best,

Amber
Photo Transfer App
www.phototransferapp.com