Can't find photos on Windows PC after transferring from iPhone4

11 years ago • updated 11 years ago • 1

I succeeded in connecting by iPhone4 to my Windows PC, and I think I have transferred a few photos and videos. However, I can't seem to find the on my PC. Where should they be? Is there a way to specify the folder to which they should be transferred? Thanks for your help.

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11 years ago

Hello Ray,

Thank you for contacting us, I will be happy to assist you! I am sorry you are having trouble locating your photos.

Did you use the web browser perchance? If so, your photos will be sent to your computer as a photos.zip file. You need to right click and extract all files to get your photos :) Here is our walk through on our blog: http://blog.phototransferapp.com/2013...

If you have trouble finding your .zip file try looking for it on your desktop or use your search feature on your computer and look for photos.zip.

We also have a free desktop app that you can install and use :) This will send the photos directly to a folder on your computer that you choose. You can find more information here: www.phototransferapp.com/desktop

Please let me know if this helps!

Best,

Amber
Photo Transfer App
www.phototransferapp.com

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