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Horizontal Movies
I transferred movies from my iphone 4s. They were created with the phone held vertically so on the phone they appear in portrait layout i.e. the longer dimension vertical. However when I transfer them to a Windows based PC with the app, the longer dimension of the video is horizontal. The videos aren't useful to me in this layout and I can't rotate them so the long dimension is vertical. Are any remedies available?
Customer support service by UserEcho
Thank you for posting your question with us, I will be happy to help you :)
I am sorry that you are having problems with playing videos. Our app transfers your videos exactly as they are stored on your iDevice including the rotation headers so most likely is the software that you are using on your computer that can't read the rotation headers correctly. What software are you using to view the videos? I would recommend you to try to download Quicktime from Apple which should display the videos correctly:
http://www.apple.com/quicktime/download/
For iMovie: In iMovie, go to timeline view. Select the up-side-down video clip. Click on Editing/Video fx/Mirror effect. In mirror effect, set Effect In and Effect Out to 0. Move the slider bar to Bottom. That should flip the clip right side up.
I hope this helps. Please let me know if you have any more questions/comments or concerns.
Warm Regards,
Amber
Photo Transfer App
http://www.phototransferapp.com