+2

Bluetooth transfer failure between iPhone 4s and iPad 3rd generation

C Zarilla 12 years ago updated 12 years ago 3
Once bluetooth connection between iphone 4s and ipad 3 is established, the message "There has been a problem loading the albums" appears on the iPad
Hello!

Thank you for posting your question here, I will be happy to help you!

This might have to do with your privacy/permissions settings. The way to authorize apps to access your photos has changed on iOS6. Please go to this web address to get the instructions on how to enable access to your photos via the 'Privacy settings':

iPhone:
http://phototransferapp.com/help/ios6...
iPad:
http://phototransferapp.com/help/ios6...

Please follow those instructions and let us know if it worked. If not, then you may need to restart our app. To do that, please double tab the 'Home button' of your device until the running apps appear and then hold your finger over our app and then tap the little '-' icon that appears over the icon. After that, launch our app and you should have access to your photos.

Please let me know if you are using iOS5, if so, then you might want to check your location services and ensure they're turned ON. To do so simply tap on settings -> restrictions -> ON.

Best,
Amber
Photo Transfer App
www.phototransferapp.com
I have same problem.
Photo album has permissions but Bluetooth sharing inside privacy is not showing your app and never has requested permission.
Hello Jose,

My apologies for the long delay in response!

When you setup Bluetooth between the two devices, did you make sure you selected both devices on each to transfer from one to the other? Also, I would like to suggest closing out the app, launching your photo app first on both devices, then launch our app and attempt to transfer via bluetooth.

Sometimes it takes a few attempts to find each device.

Please let me know if this helps!

Best,

Amber
Photo Transfer App
www.phototransferapp.com