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Date taken is not preserved when using PTA under IOS 7.

lekom 11 years ago updated 11 years ago 10
I just saw major unexpected problem. Under IOS 7 date picture/video was taken is not preserved, after transfer it ends up as being taken just now in 'moments' section. Is this going to be fixed? Pictures that i transferred under IOS 6 are fine, in 'moments' section date is correct.
Hello,

Thanks for contacting us. The photo metadata should be preserved in iOS7 as it did on iOS6. Where are you transferring your photos from? On the iOS7 'Photos' app you can view your photos either via the 'Photos' tab or the 'Albums' tab. On the 'Albums' tab you can see your photos as you did before on iOS6 (via Camera roll or other albums). On the 'Photos' tab they are organized by time so the photos will be arranged according to the 'exif' date which should correspond to the date the photo was taken. One tip is to go to the 'Years' view and drill down from there to the correct date where the photo should be.

I hope this helps. Please let us know if you have other questions.

Best,

Enrique
Photo Transfer App
BTW, we are preparing an update to match the new iOS7 UI, the update is coming soon.
Hi, thanks for quick reply.

I'm tranferring from my iPad mini to my iPhone 5, both with IOS 7 installed yesterday.
I was talking about 'Photos' tab, pictures that i transferred when i had IOS 6 have been correctly sorted by date, pictures that i transferred today, AFTER installing IOS 7, are sorted as if they were taken today (they were originally taken in July and August.

Try it yourself, transfer any old picture and it will end up in 'today' section. Unbelievable.
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Hello,

We have done a few tests with this and we don't see this behavior. Perhaps the photos that you transferred where somehow modified with another app that maybe remove the exif information? How were those photos taken? Let's try something to see if the date of the photos that you transferred is still stored as part of the metadata:

1) Open Photo Transfer App on your iPad mini
2) Go to 'Send' > 'Device' > 'Select photos & videos'
3) Find the photo you transferred and then long press over it. This should bring the photo in full screen. Then press on the 'info' button on the top right corner.
4) Check that the date of the photo is correct.

Let me know when you have a chance to try this. Also, would be interesting if you try transferring another set of photos from the iPhone to the iPad mini to see if you see the same issue.

Best regards,

Enrique
Photo Transfer App
After doing some experimenting I think i know what happened.

When you transfer picture with name that already exists, is already used on destination device ( say IMG_0023), system renames it and file turns to current date. When i transfer picture with unused name everything seems fine.
It would be nice if there was some workaround on this.

I think there should be warning on this to avoid confusion (when you transfer from idevice to Idevice chances are high).
Hello,

We've done some extra tests to verify what you describe on your previous post but we are still unable to replicate what you mentioned. We transferred images with the same image name already taken by the file system and the photos are still placed in the correct place.

One important thing to note: If you transfer a photo that say you took in February 2013 (regardless of the name) then the photo will appear in the right place under the 'Photos' tab (Moments/Collections/Years) when you drill down to February, however, it will appear as the LAST photo in the Camera Roll because the Camera roll is sorted on the order the photos were saved not on the date the photo was taken.

I hope this makes sense. Please let us know if you have other comments or a way that we can replicate what you are seeing.

Thanks,

Enrique
Photo Transfer App
i just replicated this issue easily.

Please try it with with videofiles ( .MOV extension) and .PNG files (screen capture with home and lock button pressed).

I'm still testing but it appears as if normal image files ( .JPG extension) seems to be fine, even though it gets renamed too, but doesn't change correct time order.
Hello,

Yes, with PNG files this may happen because PNG files do not have exif information and therefore iOS places them in the today section. But this is unrelated to our app, to test this you can send yourself the file via email and then save it from the iOS native mail application and you will see the same result.

Again, our app takes the file as it is and saves it directly to the 'Photos' app using the Apple provided interfaces. There is no manipulation whatsoever between transfer and saving the file and you should get the exact same results as saving from other apps including the native apps from Apple.

With .MOV files they should include the date in the headers but you need to make sure that they files were not manipulated with other programs that may change the header information. You can try the same as I suggested before of sending the mov file via email (a small one) and see that it will be saved in the same place as our app.

Let me know if you have other comments.

Best,

Enrique
Photo Transfer App
Well, I just transferred two videofiles (taken july 10 and August 26) from my ipad to iphone and they end up being as taken today, again. And no, they were not manipulated, those are straight untouched files.

If i look up in info as you earlier suggested, iit shows that these transferred files are as of september 24, new files. Original files on ipad have correct info and are sorted in collection section as per their date accordingly, So, system alters these files somehow after transfer.
Well, saga continues.
Just tried something different, transfer from iPhone to iPad, my iPad is much newer, much less files taken, i thought it might make a difference (may be files will not be renamed).
Absolutely NO DIFFERENCE. Video file from march 7 is "new" on my iPad after transfer.