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HELP!! Can't see photos I transferred!
I transferred about 400 photos and videos from my ipad to my windows PC and it worked great with the app on both...I was going thru the pictures making sure they were they were in my PC and then deleting them from my ipad to make more memory room- all of the sudden the pictures on the computer won't come up, files there but can't see them. It says they Are there but when I click on the little flower icon with the picture number below it says it is looking for the file.... Help, - I cannot lose these pictures
Customer support service by UserEcho
Thank you for posting your question with us here on the forums, I will be happy to assist you with our app!
Did you transfer your photos via the Desktop app or the web browser? If you used the web browser then make sure that you have unzipped the contents of the zip file that downloaded from our app to your computer. To do so, simply right click and click on "extract all". This should extract your photos to allow you to view them.
Please let me know if you have any other questions!
Best,
Amber
Photo Transfer App
www.phototransferapp.com