mid transfer force close iphone 5s

11 years ago • updated 11 years ago • 1

My transfer from PC to iphone 5s via app starts to transfer on the PC & says it's starting to transfer on iphone, but it stops mid process without any photos moved & says "Photos uploaded, waiting on device" and freezes while the iphone app force closes. Any suggestions? Thanks!

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11 years ago

Hello Cindy,

Thank you for contacting us here, I will be happy to assist you!

What version of our app are you running on your iPhone 5s? Also what iOS version are you using on your iPhone? Make sure that you are on the latest version of our app which is 4.4.

Something you can try is to close out our app, launch your photos app first and then launch our app. Sometimes your photo's library just needs a fresh broadcast :)

Please let me know if this helps or if you have any other questions!

Best,

Amber
Photo Transfer App
www.phototransferapp.com

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