It is taking forever to download a 4 minute video

Hello Carol,

Thank you for posting your question with us, I will be happy to assist you!

Usually with larger videos ( anything over 1 gig or higher ) we recommend using iTunes to sync it only because it might take a while to transfer over a wifi network. Do you have issues with just this one video? Or with all other videos?

Also make sure when downloading videos that you keep the app running. If the app times out then the transfer won't complete.

Please let me know if syncing with iTunes helped solve the issue!

Best,

Amber
Photo Transfer App
www.phototransferapp.com

The problem exists with all videos. First how do you determine the size of a video and 2nd how do you view a video that has been synced to itunes. I synced a sample of photos and videos but cannot figure out how to view them in itunes.