Very Disappointed With This App

11 years ago • updated 11 years ago • 1

I really thought this would be an easy solution for moving photos from my Mac to my iPad Air. It's not. I have to upload each photo folder from my Mac individually, which is a pain. It will not let me drag and drop, either. And it crashes at least every other folder upload. I'm not impressed.

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11 years ago

Hello,

Thanks for posting your concerns here, I will be happy to help you. I'm sorry you are having issues with the app.

To select multiple photos to upload from computer to your iDevice you need to press the 'Apple' key on mac as you select the photos that you want to transfer from your computer. Pressing this key will allow you to select and transfer multiple photos at one time while using the web browser ( or desktop app ). There is a select all button at the top of the page which allows you to select all your photos to transfer as well as in the Desktop app. The desktop app also has a backup feature when transferring from device to Mac.

This should then allow you to select all the photos to transfer on that page. Same with the web browser.

How many photos are you transferring when you experience the crash? Also, what iOS and version of our app are you running on your iPad?

Please let me know the above, I will be more then happy to help you.

Best,

Amber
Photo Transfer App
www.phototransferapp.com

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