'Discover Devices' Ceaseless Spooling

Hello Stewart,

Thank you for posting your question with us, I will be happy to assist you with our app!

I would like to recommend that you please force quit our app ( double tap on the home button, then scroll to our app and swipe up to force quit the app on iOS 7. For iOS6 or below, double tap the home button, tap and hold our app until it wiggles and tap the red "-" ). Then please launch your photos app first and then launch our app again and attempt your transfer.

If you find this doesn't help I would then recommend that you please uninstall and reinstall our app and then try to transfer / discover your devices with our app.

Please let me know if this helps!

Best,

Amber
Photo Transfer App
www.phototransferapp.com

Hello,

Just wanted to add that force quitting the app or re-installing should not be necessary for this. Most likely the issue is related to the configuration of the Wifi network. If you are still having issues, can you please tell us what type of wifi router do you have? Also, restarting the wifi router can sometimes help as it clears all connections to the devices and allows to find them in the network again.

I hope this helps.

Best,

Enrique
Photo Transfer App