+2
"Cocoa error -1" message when moving photos from Android device to iPad2
I am getting a "Cocoa error -1" message when moving photos from Android device running 5.0.2 to iPad2 running 9.3.2. Anyone having success in resolving this? Have tried all message options as well as complete reload/restart of app. Have not done uninstall/reinstall, yet.
Customer support service by UserEcho
Sorry you are having issues with the app. That message can appear for 2 reasons. Either your iPad does not have enough free space to save new photos or the files that you are trying to transfer are in a format that is not compatible with iOS. Please check how much free space you have on your iPad and if you have space free then let me know what type of photos you are trying to transfer and if you know the format.
I hope this helps! Please let us know if you have other questions or comments.
Kind regards,
Enrique
Photo Transfer App
Thanks for contacting us and sorry you are having issues with the app. So if I understand correctly the problem is sending from Mac to iPhone correct? Did you check if your iPhone has enough free space? Also, what iPhone do you have and what resolution are the photos you are trying to send? Please send me some extra details and I hope to help.
Also, just to be sure, do a quick restart of your iPhone just to make sure everything is refreshed with the photos database.
Kind regards,
Enrique
Photo Transfer App