Totally stressed out!

11 years ago • updated 11 years ago • 1

Is there any way to retrieve videos that have been accidently deleted that we're transferred from my iPhone to iPad using photo transfer app? I made a rookie mistake and deleted my videos because I thought they were duplicated. Deleting one album deleted the other. Best Buy says they can recover for $500 but I figured maybe there was a way to retrieve from this app since that's how they were transferred.

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11 years ago

Hello Theresa,

Thank you for contacting us, I will be happy to assist you.

I'm sorry to hear about your video! Our app doesn't store or keep your photos or videos when transferred through our app. So unfortunately there isn't a way that it can be retrieved via our app. Did you perhaps sync it to your computer via iTunes and could it be stored on your computer?

Please let me know if I can assist you with our app!

Best,

Amber
Photo Transfer App
www.phototransferapp.com

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