Can't delete unwanted photos from photo transfer

12 years ago • updated 11 years ago • 3

I ended up with a lot of pictures transferred to my iPad that I want to delete, but it either won't let me or I just don't know how!! Can you help me, please? Also, I didn't check every photo, but most have duplicates that are using up space. I know I didn't take 2 of each picture.

Vote

Replies 3
Oldest first
- Newest first
- Oldest first

12 years ago

Hello Diana!

Thank you for posting your question here, I will be happy to help you!

Our app cannot delete any content that is on your device as Apple doesn't allow 3rd party apps to remove or modify content. So in order to remove photos you will have to do it manually on your iPad.

Open up your Photos App on your iPad and then tap on the photo you want to delete. There should be a little trashcan icon or an icon that allows you to delete your photo.

You can also delete or remove photos from your device by unsyncing them from iTunes.

I hope this helps!

best,

Amber
photo transfer app
www.phototransferapp.com

11 years ago

I called Apple and they said the app company has to help me delete from the ipad. I have worked on it for hours and I need them off my ipad!
thank you

11 years ago

Hello Sharlotte,

As of right now, if you want to delete photos off your device, our app cannot remove or modify anything on your device so you will have to delete photos manually from the Photos App. If the photos where transferred with our app then you can delete them.

To delete photos you need to tap on the photos app, tap on "Edit" and then from there you can choose the photos you want to delete by tapping on them to select them, then tap on the trashcan icon.

If you synced your photos with iTunes then you need to un-sync them from the photos tab using iTunes when you have your device hooked up to your computer.

Please let me know if you have any other questions!

Best,

Amber
Photo Transfer App

Customer support service by UserEcho