- General
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Bugs
+1
Not working on my imac, after 2 yrs using it.
The app on the iphone is working, and it has been working between my imac and iphone for 2yrs. A few days ago, the app on my imac just appears, but all the buttons/options are greyed out and dont work- then it crashes.
So I uninstalled and re-installed, performed a Onyx repair permissions/clean up of imac and still same problem.
The app is up to date.
My operating system is the same as its been for 2yrs, Lion. I have installed a new 4gb ram tho.
Is there anything Iv not tried?
So I uninstalled and re-installed, performed a Onyx repair permissions/clean up of imac and still same problem.
The app is up to date.
My operating system is the same as its been for 2yrs, Lion. I have installed a new 4gb ram tho.
Is there anything Iv not tried?
Customer support service by UserEcho
Thanks for contacting us. I'm sorry you are having problems with the app. We are not aware of any problem causing this behavior. Did you try restarting your mac just in case? At what point does the app crash, is it when you connect to your iPHone? And another question, what iPhone do you have, 4, 4S, 5... and what version of iOS are you running? Let me know some of these details so I can help you accordingly.
Kind regards,
Enrique
Photo Transfer App