Where's my videos?

11 years ago • updated 11 years ago • 1

I want to transfer videos from my PC Windows 8 to my iPad but photo transfer will not show any videos on my PC.

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Hello Chris,

Thank you for posting your question here with us, I will be happy to assist you with our app!

Are the videos in a .mov format or .mp4 format on your computer? What did you use to take the videos with originally? Make sure that you keep the app running while you are attempting to locate your photos / videos to transfer.

Did you navigate to the folder where your videos are stored?

I would recommend installing the Windows Client for normal windows from our web page: http://phototransferapp.com/win

That should be more intuitive to be able to select and find your videos! You will have to know the place on the hard drive where your videos are located :)

Best,

Amber
Photo Transfer App
www.phototransferapp.com

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