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Distorted photos after transferring from iphone to ipad mini retina

Sylvie Tay 11 years ago updated 11 years ago 1
Hi there! I tried transferring photos from the iphone 5 to an ipad mini retina. However, while some photos transferred perfectly, certain photos that got transferred over had thick bold horizontal lines across the photo. Why is this so? Please help, thank you!
Hello Sylvie,

My apologies for the delay in response!

Our app doesn't modify anything on your device so our app couldn't have distorted the images after being transferred.

Did you edit your photos with another app or did those photos come from another device?

Can you possibly transfer them again and see if the same results happen? If so, then could you possibly send us a sample so we can test it on our end?

Thank you!

Best,

Amber
Photo Transfer App
www.phototransferapp.com