Upload completes, but image not copied

8 years ago • updated 8 years ago • 2

The Windows transfer app finds my iphone, shows my photos, and lets me download them. But it just wont upload. I can try, and it will let me select a JPG image on my PC, peform the upload, and in the end tell me it was sucessful. But in reality the photo hasn't moved or been copied anywhere. This is old equipment, I-phone-4 with last available IOS (7.x I believe), and the PC app is on a Win XP machine. But it was supposed to work with this setup, and ought to be able to at least detect an opbios failure and report why, rather than just say the upload was successful.

Addendum: Same result using the webservice at connect.phototransferapp.com. I can connect to my device, offer the necessary permissions when asked, and complete an upload. But the "uploaded" photo is nowhere to be found on the iphone.

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8 years ago

I have regularly been able to successfully upload in a similar situation, i.e. from an old Windows XP machine to an iPhone 6 with iOS 9. Not sure that will help you at all, but at least you know it CAN work in similar set-up and devices as yours. Basically, I have just followed the prompts and it's worked. Not sure if I can offer much more that might help with your situation.

8 years ago

Thanks. I have an older IIphone-4, and I remember reading that I would not be able to rename/delete files on my phone from the desktop app with my IOS. But just to send a file to the phone? I filed a bug report. Hopefuly the company will shed some light.

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