Transfer works great, but unable to delete what was transferred!

Hello Judy,

Thank you for sending us your inquiry.

If you want to delete an album off your device, you will have to do so manually from the Photos App.

1. Tap Photos
2. Tap "Albums" from the list of options along the bottom of the screen to display the albums set up on your device.
3. Tap "Edit" in the upper right corner of the screen. A red circle with a white horizontal line in it displays to the left of any albums that where created directly on the iPhone and not synced with your device through iTunes.
4. Tap the red circle to the left of any albums you want to delete to display a Delete button to the right of that album name. An action menu displays at the bottom of the screen.
5. Tap "Delete Album" to remove the album, and all of the pictures in the album, from your iPhone. If the pictures are on your iPhone as part of other albums, they'll still exist in those albums.

Please let me know if you have any questions about our app!

Best,

Amber
Photo Transfer App

Thanks for your response Amber but it doesn't work. When I click edit, there are no red circles and all the albums are grayed out. Any other suggestions? I need to get this resolved ASAP. Thank you.

Hello Judy,

No problem at all! Did you sync those albums with iTunes per-chance? If so, you will have to use iTunes to unsync those albums to essentially delete them.

Best,

Amber