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Bugs
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Most files (photos and video) transfer except for a few .MOV files?
Most files (photos and video) transfer except for a few .MOV files. Is this a bug in the current version of the software?
Transferred about 900 files, but 3 MOV files are not transferring.
iPhone 5s to Windows (using latest version of photo transfer app)
Transferred about 900 files, but 3 MOV files are not transferring.
iPhone 5s to Windows (using latest version of photo transfer app)
Customer support service by UserEcho
Thanks for contacting us Brandon, I will be happy to help you with our app!
What is the length/size of the videos that you are attempting to transfer? Did you take the videos with your iPhone 5? Or did you happen to import them from another device or sync them with iTunes?
Please let me know the above!
Best,
Amber
Photo Transfer App
www.phototransferapp.com