Stuck on step 3.

11 years ago • updated 11 years ago • 1

how do I "run" the photo transfer app on my computer? The only option I can see is browsing for pictures on my ipad which has no pictures. I am trying to put pictures on my ipad from my mac. I don't have camera roll on my mac only iphoto.

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11 years ago

Hello Cathy,

Thank you for posting your question here with us, I will be happy to assist you with our app!

We have an excellent walk through on our website here: http://phototransferapp.com/help/mac/...

That shows you how to transfer from iPad to your Mac using our desktop app. You should be able to tap on discover devices, then when your iPad comes up, click on the iPad name and then your albums should then load. It should look like this:

Please let me know if the walk through helped or, if you have any other issues/questions!

Best,

Amber

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