Why does transfer from Windows 7 to iPad never finish?

10 years ago • 1

We have Photo Transfer App on an iPad 1 and on a new iPad mini, so we have two versions of iOS, 5 and 7 (with all the available updates). We just installed the free Phototransfer app on a Windows 7 device and tried to transfer files from the Windows machine to each iPad in turn. In both cases, things started well, with the iOS device being recognised by the Windows app, and the selection process for pictures on the Windows device and the receiving album on the iOS device working OK.

But when we started the transfer process - even for a single picture - it seemed to start, but then the Windows app said "waiting for device" apparently forever. What did we do wrong?

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11 years ago

Hello Graham,

My apologies for the delay in responding to you!

What type of photos are you trying to transfer and what format are they in? Please make sure that you are as close to your wifi router as possible to avoid any network interruptions when transferring your photos!

Best,

Amber
Photo Transfer App

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