Where are my pictures on my pc

Hello Michelle,

Thank you for posting your question here with us, I apologies for the delay.

If you are using the Windows 8 app then the photos should be saved on the "Pictures" app of Windows 8. For more control over the transfers I recommend using the classic desktop version of our app which you can download from here: http://phototransferapp.com/win/

If you are using the web browser version you need to extract the files from a .zip file that is placed in the designated folder where your downloaded content from the internet goes. Usually by default it goes to your "Downloads" folder or your "Desktop". Also note you do not need to download any program to open a .zip file from your computer. You should be able to right click on the .zip file and select "extract all files". It will extract them to the same folder/location where you had the file but it will be in another folder titled the exact same.

I hope this helps. Please let me know if there is anything else I can assist you with!

Warm Regards,

Amber
Photo Transfer App
phototransferapp.com