Transferring edited photos

11 years ago • 3

When I transfer photos from the Camera Roll folder on my IPad that I have previously edited and saved, they arrive on the PC as the pre-edited photos. How do I overcome this and transfer the edited photos to my PC?

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11 years ago

Amber - This is disappointing. I have no issue using the web interface, but having to transfer at less than full resolution is frustrating. Are the developers working on a fix for this?

Thanks.
-Dennis

11 years ago

Hello Dennis,

The development team is always working on new features and updates for our app! I will pass this on to the development team for consideration. In the meantime you can always use the web interface for those photos you need in full resolution.

Best,

Amber
Photo Transfer App

11 years ago

Hello Chris!

Thanks for contacting us here on the forum, I will be happy to help you!

Unfortunately our desktop app downloads in full resolution and not medium resolution. Please try using the web interface instead of the desktop app and then select to download in medium resolution. This should allow you to get your edited versions off your device!

I hope this helps. Please let us know if you have any other question or comment.

All The Best,

Amber
Photo Transfer App
www.PhotoTransferApp.com

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