Can't transfer a 5 minute video to a Windows PC.

10 years ago • 2

Is there a size limit for video's. I can't transfer one to my Windows PC that is about 5 minutes long. Shorter videos and photos transfer fine. I let the long video run for about 17 hours, but it never finished. I'm using PhotoTransferApp version 2.1 in both Windows XP Pro Sp3 and Windows 8.1. Neither work for the longer video.

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10 years ago

Hello

Thank you for posting your question here with us on the forums, I will be happy to assist you with our app!

We do not have an official size limit when transferring videos, however, transferring fairly large videos ( usually anything over a gig ) we recommend transferring / syncing with iTunes.

The reason for this is because large videos might timeout while transferring over a wifi network and therefore, the transfer may not go through which will result in the video not transferring 100%.

So you might want to sync that larger video via iTunes and see if you still have problems!

Please let me know if you have any other questions about our app, I will be happy to help you!

Best,

Amber
Photo Transfer App
www.phototransferapp.com

10 years ago

Thanks Amber. I resolved this by directly connecting the iPhone via the USB cable. I was able to transfer the 770MB file in about 2 minutes.

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