Photo Transfer does not seem to work on iOS 8

Hello Tom

Thank you for sending us your question here on the forum. I will be happy to assist you with our app!

In regards to the crashing, can you please turn off / on your device and then please launch the Photo Transfer App again and try to transfer photos? Perhaps try a small batch of 1 - 5 photos?

Also are you running into the problem with the desktop app or the web browser?

Please let me know the above, or if the suggestion helped!

Best,

Amber
Photo Transfer App
www.phototransferapp.com

Thank you for your prompt reply, Amber. I fully expected time zones to mean no reply until at least the next day (I am in Australia).

I will try turning off my iPhone and restarting it (which I can’t do at the moment because it is involved in a procedure that I cannot easily interrupt) and let you know the result.

The question of whether I use the desktop app or the browser has hardly arisen as the app on the iPhone has always quit before I get to the stage of launching either app on my Mac. As it happened, I only wanted to transfer two photos but I couldn’t even get to the stage of selecting them before the app quit.

I will let you know progress in the next 24 hours or so.

Thank you,

-- Tom.

Tom,

My pleasure! Thank you for the provided information. Please let me know how it goes with turning off/on your iPhone and let me know if you still experience the same crashing issue as before.

Another thing you could try as well is to uninstall the app and reinstall it and see if the crashing persists.

Best,

Amber
Photo Transfer App
www.phototransferapp.com

I am happy to report that turning of my iPhone and restarting it seems to have solved the problem. The App is being very well behaved now. :-)

Thank you for your help, Amber.

-- Tom.

Hello Tom

Excellent, I'm glad the app is now working! Please let us know if you have any other questions about our app!

Best,

Amber
Photo Transfer App
www.phototransferapp.com