Purchasing iPhone and getting the iPad version

Hello,

Thanks for posting your question here. You can install the app on both devices and you only pay once. Basically, once you own the app on one device you can install it on the other device from the 'App Store' app for FREE as long as use the same iTunes account.

Don't worry, you will not get charged the second time you download the app in the other device. Apple knows that you already own the app, so it will treat it only as an update so you won't be charged (even though it says 'buy') as long as you use the same iTunes account in both devices.

I hope this answers your question. Please let us know if you have any other question or comment.

Kind regards,

Enrique
Photo Transfer App

Hi I read this.. and yes every app does that but Im having the same issue im using the same info on iphone and ipad but in my ipad appears like a lite version :( so I cant use it can you help me https://d2r1vs3d9006ap.cloudfront.net/s3_images/1546839/RackMultipart20170203-7142-14ymtdv-Screen_Shot_2017-02-03_at_6.28.34_PM_inline.png?1486107100" />

Hi Ellie,

Thanks for contacting us and sorry you are having issues with the app. Please open the app on your iPad, touch the Settings button (the little gear icon on the top left corner of the screen) and then tap on "Restore purchases", that will give you access to the full functionality of the app on that device. Also just make sure that you are running the latest update of our app (6.2), if not you can update the app from here:

https://itunes.apple.com/app/photo-transfer-app/id365152940?mt=8&uo=4&at=1010lmEn

Then re-open the app on the Mac and it should recognize the upgrade.

I hope this helps! Please let me know if you have other questions or comments.

Kind regards,

Enrique

Brilliant! It worked! thank you very much for the super fast and great response!