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photos are shown on my computer from my ipad but they do not seem to have downloaded into a zip file and I can't find them on the computer
photos are transferred from the ipad to the computer. I have chosen select and then all of the buttons on the bottom are greyed out. I'm not sure if I am supposed to name them as an album. The only zip file that appears in download is the app program-there are no photos
Customer support service by UserEcho
Thank you for posting your question here with us, I will be happy to help you.
Usually by default it goes to your "Downloads" folder or your "Desktop". Also note you do not need to download any program to open a .zip file from your computer. You should be able to right click on the .zip file and select "extract all files". It will extract them to the same folder/location where you had the file but it will be in another folder titled the exact same.
If you open your search feature on your computer you should be able to look for photos.zip and from there, you should be able to locate the zip file.
I hope this helps. Please let me know if there is anything else I can assist you with!
Warm Regards,
Amber
Photo Transfer App
phototransferapp.com