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Installation on windows desktop

HRS 5 years ago • updated by Juan Luis 5 years ago • 2

I am getting error trying to install the app on windows 10 Pro desktop computer. “The application could not be installed. Try again. If error persists, contact the application author” Error# 0

Pammie B 5 years ago

I’m also having trouble installing photo transfer app on my Windows 10 PC. When I try to DISCOVER DEVICES on my PC I only see my iPhone not my pc. Can’t move on from this. I want to use this app to move a photo album from my IPhone 8 to my windows 10 pc. Worried that no answer to HRS In 4 weeks. I want to get onto this NOW PLEASE

Under review
Juan Luis 5 years ago

Hi Pammie,


So sorry we didn't publish an answer for this topic! Sounds like your issue is different than the one on the original post. From what you describe you were able to install the app on your Windows computer and now I think you are 1 step away to be able to transfer your photos from your iPhone to your Windows PC. Here are some instructions on how to transfer from iPhone to Windows using our app:

http://phototransferapp.com/help/win/idevice-to-windows-pc/

Basically after the Windows app discovers your device you can navigate to the right album and then use the 'Download' button to start the transfer from iPhone to Windows. You can also use the 'Backup' button in our Windows app to select an entire album to be transferred to your PC.

I hope this helps! Please let me know if you have other questions or comments: support@phototransferapp.com

Kind regards,

Enrique
Photo Transfer App

Customer support service by UserEcho