Thanks for contacting us and sorry for the delay getting back to you! This sounds like your video player may not be able to handle the video codec from iPhone.
I would recommend using this video player which should handle your videos well on your PC or Mac:
Questions
Hi,
Thanks for contacting us and sorry for the delay getting back to you! This sounds like your video player may not be able to handle the video codec from iPhone.
I would recommend using this video player which should handle your videos well on your PC or Mac:
https://www.videolan.org/vlc/index.html
I hope this helps! Please let me know if you have other questions or comments.
Kind regards,
Enrique