App not working properly between iphone/ipad and windows

Using either the iphone 5 or the iPad 2 and trying to transfer to my Windows 7 PC or Windows 8 PC - The phone/ipad and either of the computers make a connection (only one I device and one PC at a time).  Can download after several reconnects from 2 of my albums but photos in the third album (photo stream) WILL NOT transfer - Get error message that devices are not connected even though can see pictures - The photo Stream album does not show pics at all - can make selections but no transfer or viewing of even 1 pic.  I am on the same router - WIFI - cannot transfer even between phone and PC via the URL address  iphone ipad are on most current iOS 8.1.1