Under review

Do I have to pay twice for the app to download it to my iPhone AND iPad?

14 years ago • updated by 7 years ago • 4

I purchased and downloaded Photo Transfer to my iPad. Do I have to purchase it AGAIN for my iPhone??? If not, how do I download it to my iPhone without paying for it again?

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14 years ago

Hi Jeni,

Thanks for posting your question here. You need to download the app on your iPhone and your iPad but you only pay once.

The app is a universal app so it runs on both your iPhone and your iPad. Basically when you buy it on your iPhone or on your iPad you can download it for FREE in the other device (as many times as you want actually). You can download the app in one device and then sync with iTunes to get the app on both devices or you can simply download it from the app store on each device.

Don't worry you will not get charged the second time, Apple knows that you own the app already so it will treat it as an Update and you won't be charged (even though it says 'buy') as long as you use the same iTunes account in both devices.

Let us know if you have any other question or comment. We'll be happy to help.

Kind regards,

Enrique
Photo Transfer App

14 years ago

Thank you so much for such a quick response.

7 years ago

But what if the other device is an Android device?

Under review

7 years ago

Hi Tim! So sorry for the long delay getting back to you!

If you have an Android and an iOS device please contact us via email so we can get you the app upgraded on your devices. Once you upgrade in one platform we can upgrade on the other one manually for you. We are in the process of automating this but for now you can email us here: support@phototransferapp.com

Customer support service by UserEcho