Thanks for posting your question here. Maybe flash is somehow 'stuck' and closing your web browser and opening it again can help. Has the button worked before?
Another suggestion is to check that you have the latest version of the flash player. You can do that by going to this URL:
If you continue having issues I would suggest to restart your computer. Sometimes flash is bit buggy and restarting it will refresh all memory or any process that got stuck.
A final suggestion would be to use a different browser, specially if using Internet Explorer. You could try using Safari, Google Chrome or Firefox.
I hope this helps. Please let us know how it goes. We'll be happy to help.
Hi EnrIque thank you for your quick response. I,ve tried on another computer and that works, so I think the issue is with my computer, not your software. I'll investigate further, but you can close this as an issue on your site. Thankyou !!! Ian
Thanks for posting your question here. Maybe flash is somehow 'stuck' and closing your web browser and opening it again can help. Has the button worked before?
Another suggestion is to check that you have the latest version of the flash player. You can do that by going to this URL:
http://www.adobe.com/products/flashpl...
If you continue having issues I would suggest to restart your computer. Sometimes flash is bit buggy and restarting it will refresh all memory or any process that got stuck.
A final suggestion would be to use a different browser, specially if using Internet Explorer. You could try using Safari, Google Chrome or Firefox.
I hope this helps. Please let us know how it goes. We'll be happy to help.
Kind regards,
Enrique
Photo Transfer App
Have a nice weekend!